Grand River Tool & Machine Corp is committed to building long-term relationships based on integrity, performance, value, and client satisfaction. Grand River Tool & Machine Corp is committed to achieving success through teamwork, collaboration and excellence. Our guiding principles help to shape each business relationship and form a solid foundation for prolonged achievement.
Customer First: We focus our efforts on building long lasting relationships with our customers by understanding their needs, delivering actionable results and exceeding their expectations. Excellence in customer focus makes us an indispensable partner.
Continuous Improvement: We are committed and hold ourselves accountable for organizational excellence. Our clients benefit from our dedication towards meeting their requirements with best possible product and service.
Best Practices: Our methodology provides consistency of delivery, quality assurance and on time, on budget performance.
ISO Commitment Letter